SHIPPING POLICY

COVID-19 related Delays: 

At Creative WorldBiz, your health as well as that of our employees is primary. Therefore we are adopting significant measures to mitigate the spread of the COVID-19 virus.  As such, we are not able to operate at full capacity which results in longer than usual processing times for orders.  Our response times will also be longer than usual until we are able return to full capacity.

We are hoping that things get back to normal soon. We appreciate all of you, for your patience and understanding at this time.  Stay safe!

All orders are normally shipped within 3 - 5 Business days after you place the order using Canada Post, DHL, UPS or USPS depending on your location and fastest available service. Order cut off time is 5:00 pm MT.  Typical delivery time frame is between 7 to 26 business days however, you may receive your items much earlier. All orders are shipped with the tracking number so you can track it every step of the way!

 

Back Orders:

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

Customs and Duties:

Duties may not be applicable to U.S customers due to the North American free trade agreement on all products made in Canada, please confirm from your local customs office for more information. Duties may be applicable to UK and Australia Customers.

Packages may be faced with delays beyond our control such as customs or postal delays.